Terms & Conditions

Welcome to the Dhruv Sehgal platform ("Platform," "we," "us," or "our"). These Terms govern your use of our services including:

• User-facing website and app experiences
• Admin website and management interfaces
• Backend APIs and workflows

By creating an account or verifying OTP, you agree to these Terms. If you do not agree, do not use the Platform.

• You must be legally capable of entering a binding contract.
• You are responsible for accuracy of submitted information.
• Access is role-based and permission controlled.
• You must keep account credentials and OTP confidential.

The Platform uses OTP authentication and bearer tokens.

• OTP verification is required to obtain access tokens.
• Protected endpoints require valid authorization tokens.
• Admin routes are restricted.
• Unauthorized access attempts are prohibited.

You must report suspected account compromise immediately.

• User profile management
• Collection browsing
• Wishlist features
• Slot booking
• Order tracking

Features may change or be discontinued at any time.

• Account details
• OTP metadata
• Orders and bookings
• Tracking messages
• Uploaded media
• Operational logs

You agree to receive service-related communications such as:

• OTP verification
• Booking notifications
• Order updates
• Operational notices

• Provide accurate information
• Use platform lawfully
• Respect permissions
• No abuse or API misuse
• No harmful or unlawful content

• Availability is dynamic
• Booking depends on real-time availability
• Admins may modify slots
• Expired slots may be removed

• Orders may include lifecycle states
• Admins may update order progress
• Tracking may include media and messages

• Users can manage wishlist items
• Catalog content may be updated

• Email / OTP services
• Storage & CDN
• Database infrastructure

• Data retained only as necessary
• May be anonymized or deleted
• Users may request account deletion

All platform software, branding, APIs, and assets are protected by intellectual property laws.

• Services provided “as is”
• No guarantee of uninterrupted operation
• Maintenance may occur anytime

• No liability for indirect damages
• No liability for outages or misuse
• Liability limited as permitted by law

• Violation of Terms
• Fraud or abuse detection
• Legal requirements

Updated Terms become effective when published. Continued use means acceptance.

Governed by applicable laws of the jurisdiction where the Platform operator is established.

For legal or support inquiries, use official support channels provided through the Platform.