Dhruv Sehgal Platform Privacy Policy

1. Introduction

This Privacy Policy explains how the Dhruv Sehgal platform ("Platform," "we," "our," or "us") collects, uses, stores, and protects personal information when you use our user-facing website/app experiences connected to our APIs.

2. Information We Collect

Account & Identity Data

• Email address
• Name and profile details (if provided)
• Phone number and address details (if provided)
• Date of birth and measurements data (if provided)

Authentication & Security Data

• OTP request and verification metadata
• Access-token based authorization
• Request logs for security and troubleshooting

Platform Activity Data

• Collection and item interactions
• Wishlist activity
• Slot browsing and booking
• Order records and tracking events
• Admin actions

3. How We Use Your Information

• Account creation and authentication
• Access control and authorization
• Service delivery (catalog, orders, slots, tracking)
• Transactional communications (OTP & notifications)
• Fraud prevention and security monitoring
• Platform reliability and improvement
• Legal compliance

We do not sell or rent personal data.

4. Data Sharing

We share data only when necessary with infrastructure providers, email delivery services, or legal authorities when required by law.

5. Data Retention

We retain data only as long as necessary for service delivery, legal compliance, dispute resolution, and security.

6. Security Measures

• HTTPS / TLS encryption
• Role-based access control
• Authenticated endpoints
• Monitoring and incident response practices

7. Children’s Privacy

The Platform is not intended for users under the minimum legal age in their jurisdiction.

8. Policy Updates

We may update this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of any changes.

9. Contact

For privacy-related concerns, please use official support/contact channels provided through the Platform.